欧美旅游者在秦始皇帝陵博物院的情感体验时空变化

doi:10.13959/j.issn.1003-2398.2018.03.016

摘要
图/表
参考文献
相关文章 (1)

全文: PDF (3207 KB) HTML (1 KB)
输出: BibTeX | EndNote (RIS)

摘要以时空思维为指导，从情感社会学、认知心理学、时间地理学等多学科角度，深入地展开了对旅游者情感体验的研究。采用访谈、问卷等方法，系统探索了欧美旅游者情感体验的影响因素。基于秦始皇帝陵博物院实际情况与欧美旅游者的表达习惯，参考双因素情感模型，确定基本情感词汇，建立情感轮分析模型进行数据收集，计算旅游者情感体验值。从时间、空间及路径3个角度，探索秦始皇帝陵博物院欧美旅游者情感体验的时间、空间变化规律和路径变化规律。研究发现秦始皇帝陵博物院欧美旅游者的积极情感体验整体呈倒“U”型波动，消极情感体验整体呈“U”型波动；欧美旅游者情感体验的空间分布表现出聚集节点与景区主要展馆高度契合的特点；旅游者的游览路径和游览顺序会影响其情感体验。

	服务

	把本文推荐给朋友
	加入我的书架
	加入引用管理器
	E-mail Alert
	RSS
	作者相关文章

关键词 ：情感体验, 时间变化, 空间变化, 情感路径

Abstract：Emotion is vital to keep the balance of the world. Emotion is not only significant tie to link all the social relations, but also a necessary spiritual pillar to ensure physical and psychological health of individual. This paper takes Qin Terra-cotta Warriors and Horses Museum as the case; choose western tourists as research object. Based on spatio-temporal thoughts, under the support of the Sociology of Emotions, the Cognitive Psychology and the Time Geography, the study deeply revealed the temporal change law, the spatial change law and path change of tourists' emotional experience. Based on the actual situation of the Qin Terracotta Warriors and Horses Museum and the expressive habits of western tourists, the Double-Factor Emotional Model for reference, twenty emotional words were determined, then the emotion wheels were established to test tourists' emotional experience at the certain nodes. The main conclusions are as follows:1) Western tourists' positive emotional experience in Qin Terra-cotta Warriors and Horses Museum presents an inverse U shape. 2) The spatial agglomeration laws of tourists' emotional experience are that hot spots are highly consistent with the main exhibition halls. Emotional experience of different tendency and various levels not only present similar in spatial distribution, but also show different trend. 3) Different tourist routes generate different emotional experience. There exist mainly three routes in the process of visiting the museum. Route A is the best emotional experience path, route B takes the second place and route C is the worst one.

Key words： emotional experience temporal variation spatial variation emotional path

收稿日期: 2017-07-22

基金资助:

国家自然科学基金项目（41571135）；中央高校基本科研业务费专项资金项目（14SZZD02）

作者简介: 李君轶(1975-),男,宁夏固原人,博士,教授,博士生导师,主要研究方向为旅游地理与在线旅游。E-mail:lijunyi9@snnu.edu.cn。

引用本文:

李君轶, 纪星, 李振亭. 欧美旅游者在秦始皇帝陵博物院的情感体验时空变化[J]. 人文地理, 2018, 33(3): 129-136. LI Jun-yi, JI xing, LI Zhen-ting. STUDY ON SPATIO-TEMPORAL VARIATION OF WESTERN TOURISTS' EMOTIONAL EXPERIENCES: A CASE STUDY OF QIN TERRA-COTTA WARRIORS AND HORSES MUSEUM. HUMAN GEOGRAPHY, 2018, 33(3): 129-136.

链接本文:

http://rwdl.xisu.edu.cn/CN/10.13959/j.issn.1003-2398.2018.03.016 或 http://rwdl.xisu.edu.cn/CN/Y2018/V33/I3/129

[1]	Turner J H, Stets J E. The Sociology of Emotions[M]. Cambridge:Cambridge University Press, 2015:54.
[1]	Turner J H, Stets J E. The Sociology of Emotions[M]. Cambridge:Cambridge University Press, 2015:54.
[1]	Turner J H, Stets J E. The Sociology of Emotions[M]. Cambridge:Cambridge University Press, 2015:54.
[1]	Turner J H, Stets J E. The Sociology of Emotions[M]. Cambridge:Cambridge University Press, 2015:54.
[2]	孔维民.情感心理学新论[M].长春:吉林人民出版社,2007:2-5.[Kong Weiming. New Discussion of the Emotion Psychology[M]. Changchun:Jilin People's Press, 2007:2-5.]
[2]	孔维民.情感心理学新论[M].长春:吉林人民出版社,2007:2-5.[Kong Weiming. New Discussion of the Emotion Psychology[M]. Changchun:Jilin People's Press, 2007:2-5.]
[2]	孔维民.情感心理学新论[M].长春:吉林人民出版社,2007:2-5.[Kong Weiming. New Discussion of the Emotion Psychology[M]. Changchun:Jilin People's Press, 2007:2-5.]
[2]	孔维民.情感心理学新论[M].长春:吉林人民出版社,2007:2-5.[Kong Weiming. New Discussion of the Emotion Psychology[M]. Changchun:Jilin People's Press, 2007:2-5.]
[3]	Harrell G D, Hutt M D. Crowding in retail stores[J]. MSU Business Topics, 1976,24(1):33.
[3]	Harrell G D, Hutt M D. Crowding in retail stores[J]. MSU Business Topics, 1976,24(1):33.
[3]	Harrell G D, Hutt M D. Crowding in retail stores[J]. MSU Business Topics, 1976,24(1):33.
[3]	Harrell G D, Hutt M D. Crowding in retail stores[J]. MSU Business Topics, 1976,24(1):33.
[4]	Bitner M J. Services capes:The impact of physical surroundings on customers and employees[J]. Journal of Marketing, 1992,56(2):57-71.
[4]	Bitner M J. Services capes:The impact of physical surroundings on customers and employees[J]. Journal of Marketing, 1992,56(2):57-71.
[4]	Bitner M J. Services capes:The impact of physical surroundings on customers and employees[J]. Journal of Marketing, 1992,56(2):57-71.
[4]	Bitner M J. Services capes:The impact of physical surroundings on customers and employees[J]. Journal of Marketing, 1992,56(2):57-71.
[5]	Price L, Arnould E J, Deibler S L. Consumers' emotional responses to service encounters:The influence of the service provider[J]. International Journal of Service Industry Management, 1995,6(3):34-63.
[5]	Price L, Arnould E J, Deibler S L. Consumers' emotional responses to service encounters:The influence of the service provider[J]. International Journal of Service Industry Management, 1995,6(3):34-63.
[5]	Price L, Arnould E J, Deibler S L. Consumers' emotional responses to service encounters:The influence of the service provider[J]. International Journal of Service Industry Management, 1995,6(3):34-63.
[5]	Price L, Arnould E J, Deibler S L. Consumers' emotional responses to service encounters:The influence of the service provider[J]. International Journal of Service Industry Management, 1995,6(3):34-63.
[6]	Menon K, Dubé L. Ensuring greater satisfaction by engineering salesperson response to customer emotions[J]. Journal of Retailing, 2000,76(3):285-307.
[6]	Menon K, Dubé L. Ensuring greater satisfaction by engineering salesperson response to customer emotions[J]. Journal of Retailing, 2000,76(3):285-307.
[6]	Menon K, Dubé L. Ensuring greater satisfaction by engineering salesperson response to customer emotions[J]. Journal of Retailing, 2000,76(3):285-307.
[6]	Menon K, Dubé L. Ensuring greater satisfaction by engineering salesperson response to customer emotions[J]. Journal of Retailing, 2000,76(3):285-307.
[7]	Gilboa S, Rafaeli A. Store environment, emotions and approach behavior:Applying environmental aesthetics to retailing[J]. The International Review of Retail Distribution and Consumer Research, 2003,13(2):195-211.
[7]	Gilboa S, Rafaeli A. Store environment, emotions and approach behavior:Applying environmental aesthetics to retailing[J]. The International Review of Retail Distribution and Consumer Research, 2003,13(2):195-211.
[7]	Gilboa S, Rafaeli A. Store environment, emotions and approach behavior:Applying environmental aesthetics to retailing[J]. The International Review of Retail Distribution and Consumer Research, 2003,13(2):195-211.
[7]	Gilboa S, Rafaeli A. Store environment, emotions and approach behavior:Applying environmental aesthetics to retailing[J]. The International Review of Retail Distribution and Consumer Research, 2003,13(2):195-211.
[8]	Filep S. Tourists' Happiness Through the Lens of Positive Psychology[D]. Townsville:James Cook University, 2009:80-97.
[8]	Filep S. Tourists' Happiness Through the Lens of Positive Psychology[D]. Townsville:James Cook University, 2009:80-97.
[8]	Filep S. Tourists' Happiness Through the Lens of Positive Psychology[D]. Townsville:James Cook University, 2009:80-97.
[8]	Filep S. Tourists' Happiness Through the Lens of Positive Psychology[D]. Townsville:James Cook University, 2009:80-97.
[9]	Tucker H. Recognizing emotion and its postcolonial potentialities:Discomfort and shame in a tourism encounter in Turkey[J]. Tourism Geographies, 2009,11(4):444-461.
[9]	Tucker H. Recognizing emotion and its postcolonial potentialities:Discomfort and shame in a tourism encounter in Turkey[J]. Tourism Geographies, 2009,11(4):444-461.
[9]	Tucker H. Recognizing emotion and its postcolonial potentialities:Discomfort and shame in a tourism encounter in Turkey[J]. Tourism Geographies, 2009,11(4):444-461.
[9]	Tucker H. Recognizing emotion and its postcolonial potentialities:Discomfort and shame in a tourism encounter in Turkey[J]. Tourism Geographies, 2009,11(4):444-461.
[10]	王纯阳,黄福才.基于SEM的旅游目的地形象影响因素研究——以张家界为例[J].经济管理,2010,32(3):92-100.[Wang Chunyang, Huang Fucai. A study on factors influencing tourism destination image based on SEM:A case study of Zhangjiajie[J]. Business Management Journal, 2010,32(3):92-100.]
[10]	王纯阳,黄福才.基于SEM的旅游目的地形象影响因素研究——以张家界为例[J].经济管理,2010,32(3):92-100.[Wang Chunyang, Huang Fucai. A study on factors influencing tourism destination image based on SEM:A case study of Zhangjiajie[J]. Business Management Journal, 2010,32(3):92-100.]
[10]	王纯阳,黄福才.基于SEM的旅游目的地形象影响因素研究——以张家界为例[J].经济管理,2010,32(3):92-100.[Wang Chunyang, Huang Fucai. A study on factors influencing tourism destination image based on SEM:A case study of Zhangjiajie[J]. Business Management Journal, 2010,32(3):92-100.]
[10]	王纯阳,黄福才.基于SEM的旅游目的地形象影响因素研究——以张家界为例[J].经济管理,2010,32(3):92-100.[Wang Chunyang, Huang Fucai. A study on factors influencing tourism destination image based on SEM:A case study of Zhangjiajie[J]. Business Management Journal, 2010,32(3):92-100.]
[11]	Nawijn, J. The holiday happiness curve:A preliminary investigation into mood during a holiday abroad[J]. International Journal of Tourism Research, 2010,12(3),281-290.
[11]	Nawijn, J. The holiday happiness curve:A preliminary investigation into mood during a holiday abroad[J]. International Journal of Tourism Research, 2010,12(3),281-290.
[11]	Nawijn, J. The holiday happiness curve:A preliminary investigation into mood during a holiday abroad[J]. International Journal of Tourism Research, 2010,12(3),281-290.
[11]	Nawijn, J. The holiday happiness curve:A preliminary investigation into mood during a holiday abroad[J]. International Journal of Tourism Research, 2010,12(3),281-290.
[12]	金程.游客情感的动态性及其变化机制——以大陆赴台游客为例[D].广州:华南理工大学,2015:27-36.[Jin Cheng. Research on the Dynamics and Change Mechanism of Tourist Emotions:A Case of Mainland Tourists to Taiwan[D]. Guangzhou:South China University of Technology, 2015:27-36.]
[12]	金程.游客情感的动态性及其变化机制——以大陆赴台游客为例[D].广州:华南理工大学,2015:27-36.[Jin Cheng. Research on the Dynamics and Change Mechanism of Tourist Emotions:A Case of Mainland Tourists to Taiwan[D]. Guangzhou:South China University of Technology, 2015:27-36.]
[12]	金程.游客情感的动态性及其变化机制——以大陆赴台游客为例[D].广州:华南理工大学,2015:27-36.[Jin Cheng. Research on the Dynamics and Change Mechanism of Tourist Emotions:A Case of Mainland Tourists to Taiwan[D]. Guangzhou:South China University of Technology, 2015:27-36.]
[12]	金程.游客情感的动态性及其变化机制——以大陆赴台游客为例[D].广州:华南理工大学,2015:27-36.[Jin Cheng. Research on the Dynamics and Change Mechanism of Tourist Emotions:A Case of Mainland Tourists to Taiwan[D]. Guangzhou:South China University of Technology, 2015:27-36.]
[13]	Bigné E, Andreu L, Gnoth J. The theme park experience:An analysis of pleasure, arousal and satisfaction[J]. Tourism Management, 2005,26(6):833-844.
[13]	Bigné E, Andreu L, Gnoth J. The theme park experience:An analysis of pleasure, arousal and satisfaction[J]. Tourism Management, 2005,26(6):833-844.
[13]	Bigné E, Andreu L, Gnoth J. The theme park experience:An analysis of pleasure, arousal and satisfaction[J]. Tourism Management, 2005,26(6):833-844.
[13]	Bigné E, Andreu L, Gnoth J. The theme park experience:An analysis of pleasure, arousal and satisfaction[J]. Tourism Management, 2005,26(6):833-844.
[14]	Yarnal C M, & Kerstetter D. Casting off:An exploration of cruise ship space, group tour behavior, and social interaction[J]. Journal of Travel Research, 2005,43(4):368-379.
[14]	Yarnal C M, & Kerstetter D. Casting off:An exploration of cruise ship space, group tour behavior, and social interaction[J]. Journal of Travel Research, 2005,43(4):368-379.
[14]	Yarnal C M, & Kerstetter D. Casting off:An exploration of cruise ship space, group tour behavior, and social interaction[J]. Journal of Travel Research, 2005,43(4):368-379.
[14]	Yarnal C M, & Kerstetter D. Casting off:An exploration of cruise ship space, group tour behavior, and social interaction[J]. Journal of Travel Research, 2005,43(4):368-379.
[15]	Rojas C D, Camarero C. Visitors' experience, mood and satisfaction in a heritage context:Evidence from an interpretation center[J]. Tourism Management, 2008,29(3):525-537.
[15]	Rojas C D, Camarero C. Visitors' experience, mood and satisfaction in a heritage context:Evidence from an interpretation center[J]. Tourism Management, 2008,29(3):525-537.
[15]	Rojas C D, Camarero C. Visitors' experience, mood and satisfaction in a heritage context:Evidence from an interpretation center[J]. Tourism Management, 2008,29(3):525-537.
[15]	Rojas C D, Camarero C. Visitors' experience, mood and satisfaction in a heritage context:Evidence from an interpretation center[J]. Tourism Management, 2008,29(3):525-537.
[16]	罗盛锋,黄燕玲,程道品,等.情感因素对游客体验与满意度的影响研究——以桂林山水实景演出"印象·刘三姐"为例[J].旅游学刊, 2011,26(1):51-57.[Luo Shengfeng, Huang Yanling, Cheng Daopin, et al. Study on the effect of affective factors on tourist experience and satisfaction:Tanking the performance "Impression of Liusanjie" in Guilin as an example[J]. Tourism Trihute, 2011,26(1):51-57.]
[16]	罗盛锋,黄燕玲,程道品,等.情感因素对游客体验与满意度的影响研究——以桂林山水实景演出"印象·刘三姐"为例[J].旅游学刊, 2011,26(1):51-57.[Luo Shengfeng, Huang Yanling, Cheng Daopin, et al. Study on the effect of affective factors on tourist experience and satisfaction:Tanking the performance "Impression of Liusanjie" in Guilin as an example[J]. Tourism Trihute, 2011,26(1):51-57.]
[16]	罗盛锋,黄燕玲,程道品,等.情感因素对游客体验与满意度的影响研究——以桂林山水实景演出"印象·刘三姐"为例[J].旅游学刊, 2011,26(1):51-57.[Luo Shengfeng, Huang Yanling, Cheng Daopin, et al. Study on the effect of affective factors on tourist experience and satisfaction:Tanking the performance "Impression of Liusanjie" in Guilin as an example[J]. Tourism Trihute, 2011,26(1):51-57.]
[16]	罗盛锋,黄燕玲,程道品,等.情感因素对游客体验与满意度的影响研究——以桂林山水实景演出"印象·刘三姐"为例[J].旅游学刊, 2011,26(1):51-57.[Luo Shengfeng, Huang Yanling, Cheng Daopin, et al. Study on the effect of affective factors on tourist experience and satisfaction:Tanking the performance "Impression of Liusanjie" in Guilin as an example[J]. Tourism Trihute, 2011,26(1):51-57.]
[17]	刘小同.基于消费情感视角的旅游演艺游客旅游者忠诚研究[D]. 长沙:湖南师范大学,2013:29-49.[Liu Xiaotong. A Study of Tourist Loyalty to the Tourism Performing Art from the Perspective of Consumption Emotion[D]. Changsha:Hunan Normal University, 2013:29-49.]
[17]	刘小同.基于消费情感视角的旅游演艺游客旅游者忠诚研究[D]. 长沙:湖南师范大学,2013:29-49.[Liu Xiaotong. A Study of Tourist Loyalty to the Tourism Performing Art from the Perspective of Consumption Emotion[D]. Changsha:Hunan Normal University, 2013:29-49.]
[17]	刘小同.基于消费情感视角的旅游演艺游客旅游者忠诚研究[D]. 长沙:湖南师范大学,2013:29-49.[Liu Xiaotong. A Study of Tourist Loyalty to the Tourism Performing Art from the Perspective of Consumption Emotion[D]. Changsha:Hunan Normal University, 2013:29-49.]
[17]	刘小同.基于消费情感视角的旅游演艺游客旅游者忠诚研究[D]. 长沙:湖南师范大学,2013:29-49.[Liu Xiaotong. A Study of Tourist Loyalty to the Tourism Performing Art from the Perspective of Consumption Emotion[D]. Changsha:Hunan Normal University, 2013:29-49.]
[18]	Ma J, Gao J, Scott N, et al. Customer delight from theme park experiences:The antecedents of delight based on cognitive appraisal theory[J]. Annals of Tourism Research, 2013,42:359-381.
[18]	Ma J, Gao J, Scott N, et al. Customer delight from theme park experiences:The antecedents of delight based on cognitive appraisal theory[J]. Annals of Tourism Research, 2013,42:359-381.
[18]	Ma J, Gao J, Scott N, et al. Customer delight from theme park experiences:The antecedents of delight based on cognitive appraisal theory[J]. Annals of Tourism Research, 2013,42:359-381.
[18]	Ma J, Gao J, Scott N, et al. Customer delight from theme park experiences:The antecedents of delight based on cognitive appraisal theory[J]. Annals of Tourism Research, 2013,42:359-381.
[19]	劳拉简·史密斯.游客情感与遗产制造[J].贵州社会科学,2014(12):11-16.[Laurajane Smith. Tourists' emotion and heritage manufacturing[J]. Guizhou Social Sciences, 2014(12):11-16.]
[19]	劳拉简·史密斯.游客情感与遗产制造[J].贵州社会科学,2014(12):11-16.[Laurajane Smith. Tourists' emotion and heritage manufacturing[J]. Guizhou Social Sciences, 2014(12):11-16.]
[19]	劳拉简·史密斯.游客情感与遗产制造[J].贵州社会科学,2014(12):11-16.[Laurajane Smith. Tourists' emotion and heritage manufacturing[J]. Guizhou Social Sciences, 2014(12):11-16.]
[19]	劳拉简·史密斯.游客情感与遗产制造[J].贵州社会科学,2014(12):11-16.[Laurajane Smith. Tourists' emotion and heritage manufacturing[J]. Guizhou Social Sciences, 2014(12):11-16.]
[20]	黄潇婷.基于时空路径的旅游情感体验过程研究——以香港海洋公园为例[J]. 旅游学刊,2015,30(6):39-45.[Huang Xiaoting. A study of tourists' emotional experience process based on space-time path:A case study of Ocean Park in Hong Kong[J]. Tourism Tribune, 2015,30(6):39-45.]
[20]	黄潇婷.基于时空路径的旅游情感体验过程研究——以香港海洋公园为例[J]. 旅游学刊,2015,30(6):39-45.[Huang Xiaoting. A study of tourists' emotional experience process based on space-time path:A case study of Ocean Park in Hong Kong[J]. Tourism Tribune, 2015,30(6):39-45.]
[20]	黄潇婷.基于时空路径的旅游情感体验过程研究——以香港海洋公园为例[J]. 旅游学刊,2015,30(6):39-45.[Huang Xiaoting. A study of tourists' emotional experience process based on space-time path:A case study of Ocean Park in Hong Kong[J]. Tourism Tribune, 2015,30(6):39-45.]
[20]	黄潇婷.基于时空路径的旅游情感体验过程研究——以香港海洋公园为例[J]. 旅游学刊,2015,30(6):39-45.[Huang Xiaoting. A study of tourists' emotional experience process based on space-time path:A case study of Ocean Park in Hong Kong[J]. Tourism Tribune, 2015,30(6):39-45.]
[21]	Watson D, Clark L A, Tellegen A. Development and validation of brief measures of positive and negative affect:The PANAS scales[J]. Journal of Personality & Social Psychology, 1988,54(6):1063-1070.
[21]	Watson D, Clark L A, Tellegen A. Development and validation of brief measures of positive and negative affect:The PANAS scales[J]. Journal of Personality & Social Psychology, 1988,54(6):1063-1070.
[21]	Watson D, Clark L A, Tellegen A. Development and validation of brief measures of positive and negative affect:The PANAS scales[J]. Journal of Personality & Social Psychology, 1988,54(6):1063-1070.
[21]	Watson D, Clark L A, Tellegen A. Development and validation of brief measures of positive and negative affect:The PANAS scales[J]. Journal of Personality & Social Psychology, 1988,54(6):1063-1070.