以时空思维为指导，从情感社会学、认知心理学、时间地理学等多学科角度，深入地展开了对旅游者情感体验的研究。采用访谈、问卷等方法，系统探索了欧美旅游者情感体验的影响因素。基于秦始皇帝陵博物院实际情况与欧美旅游者的表达习惯，参考双因素情感模型，确定基本情感词汇，建立情感轮分析模型进行数据收集，计算旅游者情感体验值。从时间、空间及路径3个角度，探索秦始皇帝陵博物院欧美旅游者情感体验的时间、空间变化规律和路径变化规律。研究发现秦始皇帝陵博物院欧美旅游者的积极情感体验整体呈倒“U”型波动，消极情感体验整体呈“U”型波动；欧美旅游者情感体验的空间分布表现出聚集节点与景区主要展馆高度契合的特点；旅游者的游览路径和游览顺序会影响其情感体验。
Abstract
Emotion is vital to keep the balance of the world. Emotion is not only significant tie to link all the social relations, but also a necessary spiritual pillar to ensure physical and psychological health of individual. This paper takes Qin Terra-cotta Warriors and Horses Museum as the case; choose western tourists as research object. Based on spatio-temporal thoughts, under the support of the Sociology of Emotions, the Cognitive Psychology and the Time Geography, the study deeply revealed the temporal change law, the spatial change law and path change of tourists' emotional experience. Based on the actual situation of the Qin Terracotta Warriors and Horses Museum and the expressive habits of western tourists, the Double-Factor Emotional Model for reference, twenty emotional words were determined, then the emotion wheels were established to test tourists' emotional experience at the certain nodes. The main conclusions are as follows:1) Western tourists' positive emotional experience in Qin Terra-cotta Warriors and Horses Museum presents an inverse U shape. 2) The spatial agglomeration laws of tourists' emotional experience are that hot spots are highly consistent with the main exhibition halls. Emotional experience of different tendency and various levels not only present similar in spatial distribution, but also show different trend. 3) Different tourist routes generate different emotional experience. There exist mainly three routes in the process of visiting the museum. Route A is the best emotional experience path, route B takes the second place and route C is the worst one.
关键词
情感体验 /
时间变化 /
空间变化 /
情感路径
Key words
emotional experience /
temporal variation /
spatial variation /
emotional path
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基金
国家自然科学基金项目（41571135）；中央高校基本科研业务费专项资金项目（14SZZD02）
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