|
|
IMPARTING, DISCIPLINE AND SHARING: GROUP LEARNING AND KNOWLEDGE FLOW OF INFORMAL TOURISM OPERATORS |
WEN Tong, QIN Cen, LI Jie-yi, LIU Xiao-tong |
Department of Tourism Management, School of Management, Jinan University, Guangzhou 510632, China |
|
|
Abstract Different from the formal education mode for elite to acquire knowledge, the grass-roots group represented by informal groups rely more on informal education channels to learn knowledge and skills due to various difficulties in real life. Informal groups are special groups existing in the development of modern cities in China, and the informal tourism business group is a typical representative of the informal groups. This paper takes informal tourism business group as the research object and adopts qualitative research method to explore their knowledge & skills learning and management process on the basis of individual interview and non-participatory observation. The study found that the knowledge learning of informal business group is embedded in the social network structure, showing obvious collective behavior characteristics. What's more, based on the rules of "personal relationships and networks embedded in family, society, friends or ethnic groups", knowledge sharing in group is highly depends on relationship orientation, and an informal hierarchy of "core-sub-core-edge" has been formed within the group. In informal group which lack formal hierarchy structure, the flow of knowledge is also used as a disciplinary management means to maintain the authority of the hierarchy and react on the group organization. While at the same time ensuring the orderly fairness of informal groups. In addition, through the standardization of knowledge and skills,the group enhances the collective sharing reciprocal effect through the standardization of knowledge and skills, which provides alternative operational rules when the formal education welfare is insufficient and forms a strong guarantee for the "bottom-up" group learning and knowledge flow of the informal business groups.
|
Received: 23 May 2019
|
|
|
|
|
[1] |
段杰,李江.知识经济时代与城市地理研究的新视角[J].人文地理, 2001,16(4):39-42.[Duan Jie, Li Jiang. A new perspective on the era of knowledge economy and urban geography[J]. Human Geography, 2001,16(4):39-42.]
|
[2] |
Goldlust J, Richmond A H. A multivariate model of immigrant adaptation[J]. International Migration Review, 1974,8(2):193-225.
|
[3] |
薛绯,王立新,曹如中.关于知识管理若干理论前沿问题的探讨[J]. 科学经济社会,2009,27(2):102-105.[Xue Fei, Wang Lixin, Cao Ruzhong. Discussion on some theoretical frontier issues of knowledge management[J]. Science Economy Society, 2009,27(2):102-105.]
|
[4] |
赵明华,王书华.知识经济对山东省产业发展与结构调整的启示[J].人文地理,2001,16(1):88-91.[Zhao Minghua, Wang Shuhua. Enlightenment of knowledge economy on industrial development and structural adjustment in Shandong province[J]. Human Geography, 2001,16(1):88-91.]
|
[5] |
Burgers J, Touburg G. International mobility of professional knowledge from the Global South:Indian IT workers in the Netherlands[J]. Global Networks, 2013,13(4):517-534.
|
[6] |
金丽馥,陈欣.基于流动性视角的新生代农民工异质知识扩散与提升策略研究[J].江苏大学学报(社会科学版),2017,19(1):79-84.[Jin Lifu, Chen Xin. Research on heterogeneous knowledge diffusion and improvement strategies of the new generation of migrant workers from the perspective of mobility[J]. Journal of Jiangsu University (Social Science Edition), 2017,19(1):79-84.]
|
[7] |
杨菊华,张娇娇.人力资本与流动人口的社会融入[J].人口研究, 2016,40(4):3-20.[Yang Juhua, Zhang Jiaojiao. Human capital and social integration of floating population[J]. Population Research, 2016,40(4):3-20.]
|
[8] |
丁小浩,汪梦姗.教育与企业家绩效——基于企业存活时间的定量分析[J].高等教育研究,2016,37(12):35-46.[Ding Xiaohao, Wang Mengshan. Education and entrepreneur performance:A quantitative analysis based on enterprise survival time[J]. Journal of Higher Education, 2016,37(12):35-46.]
|
[9] |
钟兵.新型城镇化中新生代农民工人力资本化研究[J].宏观经济管理,2016(8):53-57.[Zhong Bing. A study on the capitalization of new urbanization for the new generation of migrant workers[J]. Macroeconomic Management, 2016(8):53-57.]
|
[10] |
沙景荣,申莎.非正规教育视角下的民族高等教育学习适应性研究[J].西北民族大学学报(哲学社会科学版),2016(5):163-169.[Sha Jingrong, Shen Sha. Research on the learning adaptability of ethnic higher education from the perspective of non-formal education[J]. Journal of Northwest Minzu University (Philosophy and Social Science), 2016(5):163-169.]
|
[11] |
王彦博,孙文博.跨组织网络中的知识流动性与知识专属性对创新绩效的影响研究[J].学术论坛,2016,39(5):31-36.[Wang Yanbo, Sun Wenbo. Research on the impact of knowledge mobility and knowledge specificity in cross-organizational networks on innovation performance[J]. Academic Forum, 2016,39(5):31-36.]
|
[12] |
Loebbecke C, Fenema P C V, Powell P. Managing inter-organizational knowledge sharing[J]. The Journal of Strategic Information Systems, 2016,25(1):4-14.
|
[13] |
郭文婷.组织成员流动性对组织学习中知识传播的影响[J].山西大同大学学报(自然科学版),2014,30(1):10-12,54.[Guo Wenting. The influence of organizational member mobility on knowledge transmission in organizational learning[J]. Journal of Shanxi Datong University (Natural Science Edition), 2014,30(1):10-12,54.]
|
[14] |
Corredoira R A, Rosenkopf L. Should auld acquaintance be forgot? The reverse transfer of knowledge through mobility ties[J]. Strategic Management Journal, 2010,31(2):159-181.
|
[15] |
Park H D, Howard M. The Impact of knowledge worker mobility through an acquisition on breakthrough knowledge[J]. Journal of Management Studies, 2018,55(1):86-107.
|
[16] |
Marinelli E. Sub-national graduate mobility and knowledge flows:An exploratory analysis of onward- and return-migrants in Italy[J]. Regional Studies, 2013,47(10):1618-1633.
|
[17] |
Foster-Mcgregor N, Pöschl J. Productivity effects of knowledge transfers through labour mobility[J]. Journal of Productivity Analysis, 2013,46(2/3):1-16.
|
[18] |
Ewers M C. International knowledge mobility and urban development in rapidly globalizing areas:Building global hubs for talent in Dubai and Abu Dhabi[J]. Urban Geography, 2016,38(2):291-314.
|
[19] |
Wright M, Tartari V, Huang K G, et al. Knowledge worker mobility in context:Pushing the boundaries of theory and methods[J]. Social Science Electronic Publishing, 2018,55(1):1-26.
|
[20] |
Herrera L, Muñoz-Doyague M F, Nieto M. Mobility of public researchers, scientific knowledge transfer, and the firm's innovation process[J]. Journal of Business Research, 2010,63(5):510-518.
|
[21] |
钟凯雄,刘奕涛.知识管理与大学生就业核心竞争力[J].教育发展研究,2013,33(11):57-62.[Zhong Kaixiong, Liu Yitao. Knowledge management and college students' core competitiveness in employment[J]. Research in Educational Development, 2013,33(11):57-62.]
|
[22] |
Braunerhjelm P, Ding D, Thulin P. Labour as a knowledge carrier:How increased mobility influences entrepreneurship[J]. The Journal of Technology Transfer, 2016,41(6):1308-1326.
|
[23] |
黄延廷,刘昕瑜.人力资本视阈下的新生代农民工市民化研究[J]. 中南民族大学学报(人文社会科学版),2016,36(3):97-101.[Huang Yanting, Liu Xinyu. The new generation of migrant workers' citizenization from the perspective of human capital[J]. Journal of South-Central University for Nationalities (Humanities and Social Sciences), 2016,36(3):97-101.]
|
[24] |
赵延东,王奋宇.城乡流动人口的经济地位获得及决定因素[J].中国人口科学, 2002(4):8-15.[Zhao Yandong, Wang Fenyu. Economic status of urban and rural floating population and its determinants[J]. Chinese Journal of Population Science, 2002(4):8-15.]
|
[25] |
王明黔.关于迁入城市少数民族弱势群体生存现状的制度分析——以贵阳市少数民族背篼流动性非正规就业为例[J].贵州民族研究,2010,31(2):113-118.[Wang Mingqian. Institutional analysis on the survival status of disadvantaged minority groups in urban migration:A case study of floating informal employment in minority carriers in Guiyang[J]. Guizhou Ethnic Studies, 2010,31(2):113-118.]
|
[26] |
刘祚祥,胡跃红.知识溢出、风险分担与农村劳动力转移——基于农民工"群团流动"的经济解释[J].长沙理工大学学报(社会科学版),2009,24(3):24-28.[Liu Zuoxiang, Hu Yuehong. Knowledge spillover, risk sharing and rural labor transfer:An economic explanation based on the "mass movement" of migrant workers[J]. Journal of Changsha University of Science and Technology (Social Science), 2009,24(3):24-28.]
|
[27] |
Cross J. Street vendors and postmodernity:Conflict and compromise in the global economy[J]. International Journal of Sociology and Social Policy, 2000,20(1/2):29-51.
|
[28] |
黄耿志,薛德升.中国城市非正规就业研究综述——兼论全球化背景下地理学视角的研究议题[J].热带地理,2009,29(4):389-393.[Huang Gengzhi, Xue Desheng. Review of informal employment research in urban China[J]. Tropical Geography, 2009,29(4):389-393.]
|
[29] |
侯海波,刘亚辉.非正规就业的教育收益率异质性分析[J].调研世界,2018(10):36-41.[Hou Haibo, Liu Yahui. Heterogeneity analysis of return rate of informal employment in education[J]. The World of Survey and Research, 2018(10):36-41.]
|
[30] |
苏静,陆林.非正式部门(informal sector):旅游研究中不可忽视的领域[J].旅游学刊,2009,24(1):71-76.[Su Jing, Lu Lin. Informal sector:An important sector in tourism research[J]. Tourism Tribune, 2009,24(1):71-76.]
|
[31] |
Kontogeorgopoulos N. Accommodation employment patterns and opportunities[J]. Annals of Tourism Research, 1998,25(2):314-339.
|
[32] |
梁增贤,黎结仪,文彤.城市旅游非正规就业者生活质量感知研究——以广州为例[J].旅游学刊,2015,30(9):72-81.[Liang Zengxian, Li Jieyi, Wen Tong. Study on the perception of urban tourism informal workers' life quality:Taking Guangzhou as an example[J]. Tourism Tribune, 2015,30(9):72-81.]
|
[33] |
尹晓颖,薛德升,闫小培. "城中村"非正规部门形成发展机制——以深圳市蔡屋围为例[J]. 经济地理,2006,26(6):969-973.[Yin Xiaoying, Xue Desheng, Yan Xiaopei. Informal sector formation and development mechanism of "village in city":Taking Caiwuwai in Shenzhen as an example[J]. Economic Geography, 2006,26(6):969-973.]
|
[34] |
梁增贤,谢春红.旅游非正规就业:职业发展的末端还是通道[J].旅游学刊,2016,31(1):102-110.[Liang Zengxian, Xie Chunhong. Tourism informal employment:The end or channel of career development[J]. Tourism Tribune, 2016,31(1):102-110.]
|
[35] |
刘英捷.非正规教育在发展中国家迅猛兴起[J].成人教育,2001(7):11-13.[Liu Yingjie. The rapid rise of non-formal education in developing countries[J]. Adult Education, 2001(7):11-13.]
|
[36] |
Liimatainen M R. Training and Skills Acquisition in the Informal Sector:A Literature Review[R]. Geneva:International Labour Organization, 2002.
|
[37] |
Larson A. Network dyads in entrepreneurial settings:A study of the governance of exchange relationships[J]. Administrative Science Quarterly, 1992,37(1):76-104.
|
[38] |
胡士强,彭纪生,周路路.关系取向、面子需求与组织内知识共享——中国情境下知识共享意愿的探讨[J].上海管理科学, 2010,32(4):81-86.[Hu Shiqiang, Peng Jisheng, Zhou Lulu. Relationship orientation, face demand and knowledge sharing within organizations:Discussion on the willingness of knowledge sharing in Chinese context[J]. Shanghai Management Science, 2010,32(4):81-86.]
|
[39] |
Hutchings K, Michailova S. The impact of group membership on knowledge sharing in Russia and China[J]. International Journal of Emerging Markets, 2006,1(1):21-34.
|
[40] |
张彦.非正规就业:政策调整和制度创新[J].社会科学,2009(6):56-66,188.[Zhang Yan. Informal employment:Policy adjustment and institutional innovation[J]. Social Sciences, 2009(6):56-66,188.]
|
[41] |
李平.圈子、面子和竞争:一个分析中国人知识共享意向的理论框架[J].中国地质大学学报(社会科学版),2015,15(1):120-131.[Li Ping. Circle, face and competition:A theoretical framework for analyzing Chinese people's intention of knowledge sharing[J]. Journal of China University of Geosciences (Social Sciences Edition), 2015, 15(1):120-131.]
|
[42] |
Ingram P, Clay K. The choice-within-constraints new institutionalism and implications for sociology[J]. Annual Review of Sociology, 2000,26(1):525-546.
|
[43] |
赵延东,罗家德.如何测量社会资本:一个经验研究综述[J].国外社会科学,2005(2):18-24.[Zhao Yandong, Luo Jiade. How to measure social capital:An empirical review[J]. Social Sciences Abroad, 2005(2):18-24.]
|
[44] |
Bourdieu P. The Forms of Capital[M]. Oxford:Blackwell Publishers Ltd, 1986:241-258.
|
[45] |
李平.知识共享的国家差异及其民族文化根源:跨文化研究的视角[J].管理学家(学术版),2011(3):23-37.[Li Ping. National differences in knowledge sharing and their cultural roots:A perspective of cross-cultural research[J]. China Management Magazine, 2011(3):23-37.]
|
[46] |
Nahapiet J, Ghoshal S. Social capital, intellectual capital, and the organizational advantage[J]. Academy of Management Review, 1998,23(2):242-266.
|
[47] |
Granovetter M. Economic action and social structure:The problem of embeddedness[J]. American Journal of Sociology, 1985,91(3):481-510.
|
[48] |
Hamel G. Competition for competence and interpartner learning within international strategic alliances[J]. Strategic Management Journal, 1991,12(S1):83-103.
|
[49] |
Li W. Virtual knowledge sharing in a cross-cultural context[J]. Journal of Knowledge Management, 2010,14(1):38-50.
|
[50] |
Uzzi B. Social structure and competition in inter firm networks:The paradox of embeddedness[J]. Administrative Science Quarterly, 1997,42(1):35-67.
|
[51] |
陈映芳.流动群体的互助网络及其道德秩序[J].国际社会科学杂志(中文版),2013,30(4):12-24,5,8.[Chen Yingfang. Mutual aid network and moral order of floating groups[J]. International Social Science Journal (Chinese Edition), 2013,30(4):12-24,5,8.]
|
[52] |
边燕杰,丘海雄.企业的社会资本及其功效[J].中国社会科学,2000(2):87-99,207.[Bian Yanjie, Qiu Haixiong. Social capital and its efficacy of enterprises[J]. Social Sciences in China, 2000(2):87-99, 207.]
|
[53] |
米歇尔·福柯.规训与惩罚[M].北京:生活·读书·新知三联书店, 2012:153-193.[Foucault M. Discipline and Punishment[M]. Beijing:SDX Joint Publishing Company, 2012:153-193.]
|
[54] |
金太军.拓展农民合作能力与减轻农民负担[J].华中师范大学学报(人文社会科学版),2004(5):38-39.[Jin Taijun. Expanding farmer cooperation ability and reducing farmer burden[J]. Journal of Central China Normal University (Humanities and Social Sciences), 2004(5):38-39.]
|
[55] |
辛晴.基于中国文化情境的知识转移分析模型[J].图书情报工作, 2009,53(18):119-122,136.[Xin Qing. An analytical model of knowledge transfer based on Chinese cultural context[J]. Library and Information Service, 2009,53(18):119-122,136.]
|
[56] |
蔡彬清,陈国宏.网络组织背景下网络-知识权力研究脉络与展望[J].西安电子科技大学学报(社会科学版),2014,24(5):44-49.[Cai Binqing, Chen Guohong. The research context and prospect of network-knowledge power under the background of network organization[J]. Journal of Xidian University (Social Science Edition), 2014,24(5):44-49.]
|
[57] |
Ostrom E. A behavioral approach to the rational choice theory of collective action:Presidential address, american political science association, 1997[J]. American Political Science Review, 1998,92(1):1-22.
|
[58] |
李孔文,王嘉毅.福柯知识权力理论及其教育学意蕴[J].华东师范大学学报(教育科学版),2011,29(3):1-9,32.[Li Kongwen, Wang Jiayi. Foucault's theory of knowledge and power and its pedagogical implications[J]. Journal of East China Normal University (Educational Sciences), 2011,29(3):1-9,32.]
|
[59] |
Foucault M. Power/Knowledge:Selected Interviews and Other Writings, 1972-1977[M]. New York:Vintage Books, 1980:109-133.
|
[60] |
Wagner M W, Kreuter U P, Kaiser R A, et al. Collective action and social capital of wildlife management associations[J]. The Journal of Wildlife Management, 2007,71(5):1729-1738.
|
[61] |
Emerson R M. Power-dependence relations[J]. American Sociological Review, 1962,27:31-41.
|
[62] |
罗家德,侯贵松,谢朝霞等.中国商业行业协会自组织机制的案例研究——中西监督机制的差异[J].管理学报,2013,10(5):639-648, 656.[Luo Jiade, Hou Guisong, Xie Zhaoxia, et al. Case study on self-organization mechanism of China business association:Differences between Chinese and western supervision mechanisms[J]. Chinese Journal of Management, 2013,10(5):639-648,656.]
|
[63] |
高灵芝. "治理理论"视角下的城市农民工就业促进的组织网络——以济南市为个案[J].东岳论丛,2006,27(6):33-39.[Gao Lingzhi. The organizational network of urban migrant workers' employment promotion from the perspective of "governance theory":A case study of Jinan city[J]. Dongyue Tribune, 2006,27(6):33-39.]
|
[64] |
张之沧.论福柯的"规训与惩罚"[J].江苏社会科学,2004(4):25-30.[Zhang Zhicang. On Foucault's "discipline and punishment"[J]. Jiangsu Social Science, 2004(4):25-30.]
|
[65] |
安佰生.标准化中的知识产权问题:认知、制度与策略[J].科技进步与对策,2012,29(5):101-103.[An Baisheng. Intellectual property problems in standardization:Cognition, system and strategy[J]. Science & Technology Progress and Policy, 2012,29(5):101-103.]
|
[66] |
李娜.非正规就业发展的制度设计难度与制度环境优化[J].现代经济信息,2008(8):190-191.[Li Na. System design difficulty and system environment optimization of informal employment development[J]. Modern Economic Information, 2008(8):190-191.]
|
[67] |
吴玉浩,姜红,刘文韬.基于知识流动视角的"标准化+知识"战略协同机制研究[J].情报杂志,2018,37(8):180-185,194.[Wu Yuhao, Jiang Hong, Liu Wentao. Research on the coordination mechanism of "standardization + knowledge" strategy from the perspective of knowledge flow[J]. Journal of Intelligence, 2008,37(8):180-185, 194.]
|
[68] |
林南,俞弘强.社会网络与地位获得[J].马克思主义与现实,2003(2):46-59.[Lin Nan, Yu Hongqiang. Social networks and status acquisition[J]. Marxism and Reality, 2003(2):46-59.]
|
[69] |
Chai S, Kim M. A socio-technical approach to knowledge contribution behavior:An empirical investigation of social networking sites users[J]. International Journal of Information Management, 2012, 32(2):118-126.
|
[70] |
黄昱方,俞蔚.团队知识共享结构与团队绩效——团队情绪的中介作用[J]. 情报杂志,2016,35(10):166-172.[Huang Yufang, Yu Wei. Team knowledge sharing structure and team performance:The mediating effect of team emotion[J]. Journal of Intelligence, 2016, 35(10):166-172.]
|
[71] |
李丰威.如何进行标准化经营与管理[J].商业时代,2003(24):5-11.[Li Fengwei. How to conduct standardized operation and management[J]. Journal of Commercial Economics, 2003(24):5-11.]
|
[72] |
王双龙,马璇.团队创新行为与标准化工作实践对团队绩效的影响机制研究[J].中国科技论坛,2015(1):138-142.[Wang Shuanglong, Ma Xuan. Research on the influence mechanism of team innovation behavior and standardized work practice on team performance[J]. Forum on Science and Technology in China, 2015(1):138-142.]
|
[73] |
Bromley R. Street vending and public policy:A global review[J]. International Journal of Sociology and Social Policy, 2000,20(1/2):1-28.
|
[74] |
谢荷锋,水常青.个体间非正式知识转移研究述评[J].研究与发展管理,2006,18(4):54-61.[Xie Hefeng, Shui Changqing. Research review on informal knowledge transfer among individuals[J]. R & D Management, 2006,18(4):54-61.]
|
[75] |
Hutchings K, Michailova S. Facilitating knowledge sharing in Russian and Chinese subsidiaries:The role of personal networks and group membership[J]. Journal of Knowledge Management, 2004,8(2):84-94.
|
[76] |
Orazbayev S. International knowledge flows and the administrative barriers to mobility[J]. Research Policy, 2017,46(9):1655-1665.
|
[77] |
刘云,程旖婕.基于文献引证的国际知识流动影响因素探究[J].科学学研究,2018,36(9):1623-1631.[Liu Yun, Cheng Yijie. Factors influencing international knowledge flow based on literature citation[J]. Studies in Science of Science, 2008,36(9):1623-1631.]
|
[78] |
Timothy D J, Wall G. Selling to tourists:Indonesian street vendors[J]. Annals of Tourism Research, 1997,24(2):322-340.
|
[79] |
Bangasser P E. The ILO and the Informal Sector:An Institutional History[R]. Geneva:International Labor Organization, 2000.
|
|
|
|