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人文地理  2012, Vol. 27 Issue (3): 103-108,77    DOI: 10.13959/j.issn.1003-2398.2012.03.004
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游客安全感的影响要素、形成机理及提升策略研究
邹永广, 郑向敏
华侨大学 旅游学院, 泉州 362021
STUDY ON THE INFLUENCING FACTORS, FORMATION MECHANISM AND PROMOTION TACTICS OF THE SENSE OF TOURIST SECTURITY
ZOU Yong-guang, ZHENG Xiang-min
School of Tourism Management, Huaqiao University, Quanzhou 362021, China

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摘要 安全感是旅游目的地安全状况的"晴雨表",是游客在旅游目的地最基本需求。本文在对游客安全感的概念进行界定、游客安全感重要性和研究意义进行阐述,以及游客安全感的影响要素进行分析的基础上,探索游客对旅游目的地安全感的认知过程和形成机理,并据此提出旅游目的地提升和强化游客安全感的"四位一体"策略,即培育理性的游客、营造安全的旅游环境、运用现代的安全技术和选择科学的传播渠道。
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关键词 游客安全感旅游目的地影响因素机理提升    
Abstract:Sense of security is not only the "barometer" of the safe condition in tourism destinations but also the most fundamental element of tourist needs, which manifests the security situation of destinations objectively and serves as an important indicator to measuring "suitable tourism destinations". However, The problem of tourists' safety has attracted wide attention due to various travel accidents happening under different circumstances with highly uncertain and complex occurrence in recent years. So it is of great urgency and significance to strengthen the comprehension of the importance of the sense of tourist security. Firstly, this paper defines the concept of the sense of tourist security. And it is the subjective feeling originating from objective conditions in the destination and a behavior process of subjectiveness resorting to objectiveness. Secondly, this paper discusses the significance of the sense of tourist security and factors affecting it. After a detailed discussion on the definition and the connotation of the sense of tourist security, it summarizes and induces the major factors that affecting the sense of tourist security. Thirdly, based on the tourist consumption behavior, this paper explores the cognitive process and cognitive mechanism of sense of tourist security in the tourism destination, pointing out that the sense of tourist security cognition process should be mainly composed of tourist's purchase decision-making, experience performance, the cognition appraisal entire process. It is the cognition appraisal process responding to the complex opening tourism destination system, has experienced the special awareness stage, also passed through travelled the before and after different period sensation, the experience and the cognition process. The sense of tourist security has a major impact on improving the tourism value, increasing the revisit rate, resulting in sense of place and so on. Therefore, it is essential to enhance and strengthen the sense of tourist security in the tourism destination. Finally, this article proposed "Four to One" strategies, fostering rational tourists, creating safety tourism environment, utilizing modern security technology and choosing scientific information transmission channel to enhance and strengthen the sense of tourist security in the tourism destination.
Key wordssense of tourist security    tourism destination    influencing factors    mechanism    upgrade   
收稿日期: 2011-05-30     
基金资助:

国家社科一般项目(10BGL048);福建省科技厅软科学重点项目(2011R0071)

作者简介: 邹永广(1984-),男,江西南昌人,硕士研究生,主要研究方向为旅游安全。E-mail:ygzou2009@126.com。
引用本文:   
邹永广, 郑向敏. 游客安全感的影响要素、形成机理及提升策略研究[J]. 人文地理, 2012, 27(3): 103-108,77. ZOU Yong-guang, ZHENG Xiang-min. STUDY ON THE INFLUENCING FACTORS, FORMATION MECHANISM AND PROMOTION TACTICS OF THE SENSE OF TOURIST SECTURITY. HUMAN GEOGRAPHY, 2012, 27(3): 103-108,77.
链接本文:  
http://rwdl.xisu.edu.cn/CN/10.13959/j.issn.1003-2398.2012.03.004      或     http://rwdl.xisu.edu.cn/CN/Y2012/V27/I3/103
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