EXPLORING THE MECHANISM OF THE IMPACT OF BASIC PUBLIC SERVICE FACILITIES ON RESIDENTS' SATISFACTION: BASED ON THE "HOMO-URBANICUS" THEORY
HONG Meng-yao1, WEI Wei1,2, YIN Li1, XIA Jun-nan1
1. School of Urban Design, Wuhan University, Wuhan 430072, China; 2. China Institute of Development Strategy and Planning, Wuhan University, Wuhan 430072, China
Abstract：Revealing the mechanism by which basic public service facilities influence residents' satisfaction is not only a key prerequisite for achieving a high level of supply but also an urgent need in constructing people-centered living spaces. This study is based on the theory of "Homo-urbanicus" and constructs a cognitive-measurement model of "human settlement system element-residents' spatiotemporal perceptionresidents' satisfaction." It employs a structural equation model (SEM) to conduct an empirical study using Wuhan as a case example. A total of 1122 valid questionnaires were collected for the study, meeting the data requirements for SEM analysis and demonstrating good discriminant validity and representativeness. Subsequently, a well-fitting structural equation model was constructed, showing strong explanatory power for the theoretical hypotheses. The model validation confirmed the following findings: Firstly, the accessibility, scale, and service quality of facilities significantly and positively influence residents' community satisfaction through mediating factors such as their perception of safety, convenience, comfort, and aesthetics. Secondly, resident attributes and community space attributes exert significant control, with resident age, marital and parental status, community density, and construction era playing a more noticeable role.
洪梦谣, 魏伟, 尹力, 夏俊楠. 基本公共服务设施对居民满意度的作用机理研究——基于“城市人”理论视角[J]. 人文地理, 2023, 38(5): 107-117.
HONG Meng-yao, WEI Wei, YIN Li, XIA Jun-nan. EXPLORING THE MECHANISM OF THE IMPACT OF BASIC PUBLIC SERVICE FACILITIES ON RESIDENTS' SATISFACTION: BASED ON THE "HOMO-URBANICUS" THEORY. HUMAN GEOGRAPHY, 2023, 38(5): 107-117.
